"Customer service is not a department, it's an attitude."
OUR TEAM
The Health Insurance and Retirement Advocates, Inc. team is a family. We are dedicated to helping everyone make sense of their Medicare options and getting you the plan that is right for you. We'd love for you to stop by our office in Historic Downtown Mount Dora and meet us!
​JULIE GRAHAM
Independent Agent
Hello! My name is Julie Graham, this is my 14th year as an Independent Contracted Agent representing UnitedHealthcare®. I also have over 30 years of experience as a medical reimbursement professional, so I bring a well-rounded set of skills to my role in helping you to determine your best coverage options . . .
SUSAN BRISBIN
Independent Agent
Hi! My name is Susan Brisbin! I bring over 30 years of Medicare experience to my role as an agent. The last 14 of those years I was employed by a large national carrier as the sales manager for several counties in the area. Throughout my career I have mentored countless Medicare agents, and in 2017 received a . . .
LYNN GEBAIDE
Independent Agent
Hi! My name is Lynn Gebaide and for over 30 years I have worked in the health and life insurance industry in a variety of roles, most recently spending seven years as an agent manager with a large national carrier. I chose to leave that position so that I could return to the field and do the job that is closest to my heart . . .
KESIA GARCIA BLAIR
Independent Agent
Hello! Hola. Cómo estás? My name is Kesia Blair. In addition to my experience as an Independent Agent representing UnitedHealthcare®, I hold a degree in Health Information Management and Billing and Coding. For me, being an agent and having the opportunity to help people every day is my . . .
Bonnie Stanley
Independent Agent
Hello! My name is Bonnie Stanley and I have over 25 years of experience in the Medicare market specifically. I can’t imagine doing anything else! I absolutely love what I do because I help people choose the healthcare that works for them. I began my career in 1972 and my experience is vast . . .
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Lara Morris
Independent Agent
Hi! My name is Lara Morris. I am a native Floridian, and I live steps from the best little surf town ever: New Smyrna Beach. First and foremost, it is my truest desire to be an advocate for people’s health care. My sister and her son are disabled, so I know how extremely important good coverage and benefits are . . .
Amanda Papazoglou
Independent Agent
Hi! My name is Amanda Papazoglou. I grew up in the Medicare arena as both of my parents are in the industry. It was quite natural for me to gravitate to helping people with their Medicare needs so in 2020 I joined my mom’s agency. I work closely with her to learn everything I need to know to help you . . .
Deborah Pecoraro Vega
Independent Agent
Hi! My name is Deborah Pecoraro Vega and I have been in the insurance business for over 20 years. My Medicare career was first inspired by my mother Dorothy, and, after helping her navigate the complexities and volume of medical options available as a senior, I realized that this work was my calling . . .
352.406.4010
Jon Ryan Graham
Independent Agent
Hi, my name is Jon Ryan Graham, independent licensed Agent for health, life, and annuities. I'm a 2nd generation Agent focused on helping my clients find the most suitable Health Insurance Plan that fits their lifestyle. If I’m not working you can find me at the golf course, as I love everything the game brings . . .
407.697.6923
Ann Kroll
Independent Agent
Hello, my name is Ann Kroll. I’m a Health Insurance Coach driven by a deeply personal connection to the world of insurance. My career in the insurance industry was inspired by the experiences of my parents and in-laws, both of whom enrolled in Medicare. Witnessing the challenges, they faced...
Jim Dooley
Independent Agent
Hi my name is Jim Dooley and I am a licensed independent agent for health insurance specializing in Medicare and Medicare supplements. It is my goal to assist clients in navigating the somewhat confusing landscape of choices that best suits each person's different needs. The team that we have is deep in experience and knowledge and a great...
Alisia Kyles
Independent Agent
My name is Alisia Kyles, and I am the newest member of HIRA. Like several other members of our team, I am proud to be a second generation Medicare agent, and I am excited to follow in my mother’s footsteps. Having been around this industry most of my life, I know what it takes to be an excellent resource to my...